About Me
I am a highly accomplished professional with progressive career experience in operations, logistics,
technology, and management. Re/Start AWS Graduated and AWS Cloud Practitioner, with knowledge
in
Cloud,
networking, security Linux, Python, and Database management.
I have a strong understanding of business processes with unique capability in problem solving,
resolution and feedback. Proven ability to establish collaborative and productive team relationships as
well as the discipline to work independently and autonomously with an excellent focus on delivering a
high level of customer service to both internal and external customers.
Professional Skills
Work Experience
- Supporting Program Coordinators and Outdoor Learning team in an administration capacity.
- Work on projects that support the delivery of programs such as Eduscape, curriculum development, Program Information Websites, and standardisation projects.
- Manage and support positive client relationships, ensuring you have a presence in the process of programme design, program review and supporting new products as well as existing programmes rolled over from previous years.
- Work with key stakeholders within client organisations to ensure successful delivery of programs.
- Work in partnership with risk and quality assurance team to verify and assure standards of delivery.
- Manage educational, operational, and logistical aspects of program administration from 12 months in advance up to hand over to a Program Coordinator for in the field delivery.
- Order supplies and track inventory to avoid shortages and ensure stock levels are always adequate.
- Inventory tracking to plan, execute, coordinate, and distribute stock among multiple venues.
- Purchase report by location and follow-up with providers.
- Address customer complaints in a timely and courteous manner.
- Motivate staff to execute an exceptional level of service leading to a direct increase in loyal, repeat customers.
- Responsible for selection process and recruitment of more than 150 employees per year
- Responsible for training and professional development of all coordinators
- Prepared reports to identify issues with more than 12 summer camps
- Dealt with Master Data Management Team in order to schedule more than 12,000 campers
- Created and managed GrupoCDT foundations